On-site IT Service for Computers, PCs & Laptops in Frankfurt am Main


Consulting, Maintenance, Optimization & Repair directly at your location – for all devices and manufacturers.

IT service throughout the Frankfurt am Main area for private and business clients.

✓ IT support for computers, & laptops
✓ IT service for Apple products
✓ Internet, network & VoIP
✓ Cloud & web services


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Services

PC / Computer Repair & Maintenance

City Area: Frankfurt am Main

For all devices, whether desktop PCs, laptops, or Apple devices.


On-site troubleshooting for software and hardware issues: Diagnosis and repair directly at the customer’s location in Frankfurt.

Operating System Reinstallation and Updates: On-site installation of Windows, macOS, or Linux, including system updates.

Hard Drive Replacement (SSD/NVMe): Replacing hard drives to boost performance, including data transfer to the new drive.

Memory Upgrade (RAM): Expanding memory for improved performance, carried out on-site.

BIOS Update and UEFI Configuration: Updating the BIOS or UEFI and customizing settings to meet individual requirements.

Data Backup and Recovery: Setting up backup systems and recovering data as needed.

Disk Cloning: 1:1 cloning of hard drives and SSDs for backup purposes or system migrations.

Virus and Malware Removal: On-site analysis and removal of malware, including security consultation.

System Upgrades and Optimizations: Enhancing performance through hardware upgrades and software optimizations.

PC / Computer Setup & Consulting

City Area: Frankfurt am Main

Switch to a new computer quickly and stress-free.


Buying Advice: Analyzing your needs and creating a tailored purchasing proposal, including ordering upon request.

Setup: Configuring new computers with the operating system and user accounts to make them ready for immediate use.

Data Transfer: Secure transfer of data and programs from the old device to the new one, ensuring no data is lost.

Standard Software Installation: Installing and setting up office suites, email clients, and other commonly used applications.

Custom Software Installation: Installing and customizing industry-specific or specialized software based on your requirements.

Peripheral Device Setup: Configuring and setting up printers, NAS systems, and other devices.

Network Integration: Connecting the new computer to existing networks and Wi-Fi connections.

Upgrades & Extensions: Providing recommendations and installing hardware expansions as needed.

Old System Assessment: Evaluating the old device to determine whether continued use or professional disposal is advisable.

PC / Computer Emergency Assistance

City Area: Frankfurt am Main

Available on weekends and outside regular hours.


Ad-hoc Data Backup: Immediate backup and restoration of essential data to a replacement device, allowing work to continue without interruption.

Boot Issue Resolution: On-site IT support for operating systems that fail to start, including diagnosis and repair of the issue.

Loan Device Service: Provision of temporary replacement devices (business laptops or PCs) to maintain business operations during repairs.

Quick On-site Computer Repair: Mobile PC/computer repair services to address urgent hardware or software issues.

Data Transfer to Replacement Device: Fast transfer of data and programs to a temporary replacement device.

Emergency Software Installation: Installation of necessary programs and drivers on replacement devices to ensure continued productivity.

Rapid Component Upgrades or Replacement: On-site hardware replacement or upgrades in emergencies.

Network Problem Resolution: Assistance with internet or internal network outages to quickly restore connectivity.

System Analysis and Error Diagnosis: On-site diagnosis of system issues for immediate resolution.

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On the „Frequently Asked Questions“ page, you’ll find additional helpful information about our mobile computer service, including answers to the following questions:

As an experienced IT service provider, I am available for computer repairs in Frankfurt, addressing most IT problems directly on-site at your location. Whether it’s a PC, laptop, or desktop computer, I offer fast and reliable laptop repairs in Frankfurt, specializing in resolving both hardware and software issues effectively. In cases of a virus infection, I conduct a thorough security check and remove any malicious software. If needed, I can also provide remote support for familiar devices.

Additionally, I offer PC repairs in Frankfurt, where I can upgrade or replace components such as hard drives or memory if it’s beneficial. If a computer repair in Frankfurt is no longer economical, I’ll gladly advise you on selecting a new device and handle the complete setup.

For computer repairs in Frankfurt, I offer on-site services tailored to your specific needs, ensuring you experience minimal downtime. In urgent cases, I guarantee a quick and efficient resolution of your IT problems.

If your laptop suddenly stops working, I handle laptop repairs in Frankfurt to ensure your data remains secure and the device is back in full working order. In many cases, a PC repair in Frankfurt can be carried out directly on-site, saving you the hassle of transport and long waiting times.

Should you have any questions about computer repairs in Frankfurt or need IT consultation, I am here to help at any time. My comprehensive IT support provides not only quick assistance for urgent issues but also long-term solutions for optimizing your IT infrastructure.


Internet Support


    Troubleshooting: Diagnosing and resolving modem issues, including configuration adjustments tailored to your needs.

    DSL or Cable Modem Installation and Configuration: Setting up and configuring your modem for optimal internet performance.

    Advice on More Affordable or High-Performance Plans: Guidance on selecting better options, especially regarding fiber optic expansion.

    Review of Existing Internet Contracts: Evaluation of current internet contracts, including coordination of provider or plan changes.

    Network Support


    Network Planning: Consultation on the optimal placement of routers and access points to ensure maximum coverage and performance.

    Installation and Configuration: Setting up routers, switches, and access points, including configuration of Wi-Fi networks and guest networks.

    Troubleshooting and Support: Diagnosing and resolving network issues, including assistance with connection drops and slow speeds.

    Optimization and Maintenance: Regular reviews and optimization of network performance.

    Telephony Support


      Installation of Voice-over-IP (VoIP) Hardware: Setting up VoIP phone systems and extensions.

      Expansion & Configuration of Existing Telecommunications Systems: Enhancing and configuring current setups for improved functionality.

      Consultation on Number Porting: Guidance on number porting processes during provider transitions and customization of existing VoIP solutions to meet specific needs.

      Integration of Additional Features: Adding functionalities such as call forwarding, voicemail, and incorporating legacy hardware.


      IT Support for Freelancers, Self-Employed Professionals, and Small Businesses

      Your dedicated point of contact for you and your team’s everyday IT challenges.


      IT Support: A direct contact for quick assistance with IT issues.

      Software Support: Help with using and troubleshooting common office and business applications.

      Email Problem Resolution: Addressing access issues and configuration errors with email accounts.

      Advice and Support for Software Updates: Guidance on installing updates and patches to keep software secure and up-to-date.

      Remote Troubleshooting: Immediate help via remote access to resolve technical issues.

      Network Outage Assistance: Diagnosing issues and advising on fast recovery of internet connectivity.

      User Account Management: Managing user accounts and access permissions.

      Modem/Router Support: Phone support for setting up or troubleshooting modems and routers.

      Self-Help Training: Short, focused training sessions for employees to resolve common IT issues independently.

      Cloud Solutions & Device Management

      Setup and administration of Microsoft 365


      Cloud Migration: Setting up a Microsoft 365 tenant, implementing Microsoft 365 user accounts on employee devices, managing permissions, and more. This replaces self-hosted, maintenance-intensive Microsoft servers with Active Directory.

      Domain Transfer to Microsoft 365: Using your own domain with Microsoft Exchange and Outlook.

      License Management: Booking and assigning Microsoft 365 Business licenses.

      Setup of Microsoft Teams and SharePoint: Implementing solutions for internal communication and file management, replacing self-hosted, failure-prone NAS servers.

      Implementation of Microsoft Intune: Convenient device management and centralized software distribution.

      Apple Device Management: Implementing Apple Business Manager and Mobile Device Management (MDM) solutions for centralized management of Apple devices within the company.

      IP Telephony Solutions: Provisioning and maintaining phone systems and SIP trunks.

      Call Center and Queue Solutions: Setting up and maintaining solutions for small businesses, e.g., based on FreePBX.

      Webservices

      Creating and maintaining your website, online marketing for small businesses


      Content Management System (CMS) Integration: Setup and training for popular CMS platforms like WordPress, Joomla, or TYPO3.

      Responsive Web Design: Optimizing your website for mobile devices and tablets.

      SSL Certificates: Setup and management for secure website connections.

      Web Analytics: Implementing and analyzing tools like Google Analytics to enhance website performance.

      Email Marketing: Creating and managing email campaigns with tools such as Mailchimp or CleverReach.

      Pay-per-Click (PPC) Campaigns: Managing Google Ads and Bing Ads for targeted online marketing.

      E-Commerce Solutions: Setting up and maintaining online stores, including inventory management systems.

      Domain Management: Registration, monitoring, and renewal of domains.

      Maintenance and Security Updates: Regular updates for web security and performance.

      Website Relaunch: Planning and executing a relaunch to improve design and functionality.


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